Job Board/Career Center for In-Home, Care Facilities, & Other Healthcare Providers

Full Time (40 hours per week)

Primarily Afternoon/Evenings, Variable, with Weekend and Holiday rotation

Onsite for Boardman Registration, including Outpatient and Emergency Dept Registration

Summary:

The Patient Access Service Representative performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties.

Responsibilities:

1. Performs initial contact for all patient access admitting services, emergency department, and outpatient registration duties to include, but not limited to: pre-admission/admission data collection; inpatient admission/updating and ongoing maintenance of inpatient bed/patient census activity.
2. Processes medical records discharges and retrieve medical records, as applicable.
3. Registers complete and accurate social, demographic and financial information to create the patient's record in the system.
4. Obtains the appropriate signatures on the necessary forms to treat the patient and to bill the insurance.
5. Prepares forms and patient ID cards.
6. Confirms financial eligibility when applicable.
7. Processes the patient record and financial folders.
8. Maintains/controls on the cash flow of payments and daily deposits.
9. Other duties as required.

Technical Expertise

1. Experience in registration, insurance verification/pre-certification, patient accounts and/or customer service functions, preferably in a medical setting, is -preferred.
2. Experience with medical terminology knowledge or documented certification of class completion is preferred.
3. Experience with interacting with patient/customers [i.e., neonates/newborns, children, adolescents, young adults, middle-aged adults and geriatric adults as applicable] with the understanding of their needs for self-respect and dignity is required.
4. Experience working with all levels within an organization is required.
5. Experience in healthcare is preferred.
   
6. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

Education and Experience

1. Education: High school diploma or equivalent is required.
2. Years of relevant experience: Minimum 2 years is preferred. Experience working in the medical field in registration, insurance verification/pre-certification, patient accounts, billing, and/or customer service department(s) in service industries preferred
   
3. Years of experience supervising: None.

Full Time

FTE: 1.000000

Status: Onsite

About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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