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Posted: 02-Oct-24
Location: Durham, North Carolina
Salary: Open
Categories:
Internal Number: DUHDUHUS229655EXTERNALENUS
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Regional Hospital
Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, according to U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.
External Candidates eligible for a $5,000.00 Commitment Bonus paid over 1 year.
Position located at Behavioral Health Outpatient Clinic
Intake Coordinator
Primary role is to provide biopsychosocial assessments for patients, link to appropriate resources within Duke or outside of Duke.
Work closely with triage team and triage RN regarding care coordination.
Manage small caseload of patients requiring bridge to another level of care.
Must have working knowledge of community resources, particularly Medicare and Medicaid.
Work Performed Level I
? Provide psychosocial assessments of patients and families to identify emotional, social, and environmental strengths and problems related to their diagnosis, illness, treatment, and/or life situation.
? Formulate, develop, and implement a comprehensive psychosocial treatment plan utilizing appropriate clinical social work treatments and interventions.
? Interventions may include crisis intervention, brief and long-term individual, marital, family and/or group therapies as well as grief and bereavement work.
? Screen, identify, diagnose using DSM nomenclature, treat and manage mental health and/or substance abuse problems in patients and family members.
? May perform these functions independently or as part of a team.
? Assist with screening, identification, diagnosis, management and treatment of victims of abuse, neglect, domestic violence, rape, etc.
? May participate in on-call or after hours coverage.
? Maintain a working knowledge of relevant medical/legal issues that impact on patient care, e.g., advance directives, child and elder abuse.
? Provide education to patients and families around issues related to adaptation to the patient 's diagnosis, illness, treatment and/or life situation.
? Participate in multi-disciplinary healthcare teams and provide leadership in representing clinical social work perspective/liaison with patient and family.
? Maintain working knowledge of and liaison with community agencies and resources
? Knowledge of hospital, medical center and/or health system resources to access and provide for patient care needs.
? Document assessment, plan, interactions, and interventions according to departmental, hospital and/or health system guidelines and standards.
? Maintain records and statistics in accordance with department, hospital, medical center and/or health system policies.
? Attend and participate in staff, committee, department, and other administrative
? Participate in department, hospital, medical center, and/or health system continuous quality improvement
? Participate in regular supervisory conferences; keep current with social work and health care developments and seek to increase further enhancement of job related knowledge.
Level II
? Perform all of the duties and responsibilities of Level. workers and clinical social workers on the
team.
? Provide clinical and administrative supervision for social
? Lead team meetings and manage coverage.
? Participate in hiring and performance management processes.
Knowledge, Skills and Abilities Level I Level II
? Adherence to the practice standards and ethical guidelines of NASW and the NC Certification Board for Social Work.
? Excellent verbal and written communication skills.
? A solid knowledge of clinic al social work practice.
? Excellent assessment, interviewing, and counseling skills with expertise in mental health and substance abuse areas;
? Familiar with psychopathology and with range of therapeutic interventions including psycho pharmocotherapy; and if working independently,
? Must know when to refer for further medical assessment.
? Ability to work effectively and autonomously in a self-directed role.
? Highly collaborative with strong interpersonal and team building skills.
? Ability to prioritize multiple work assignments and manage time efficiently.
? Flexibility in accepting diverse work assignments and managing stress related to change.
? Basic computer skills Same as Level I plus strong supervisory and leadership skills.
? Ability to resolve/manage conflict.
? Ability to help implement departmental, hospital and/or DUHS initiatives.
Minimum Qualifications
Education Level I and Level II Master's degree in social work from an accredited school of social work .
Experience
Level I Level II Two year of post internship social work experience in a health care setting or social service agency. Two years recent post master's experience in a clinical setting preferred. Same as Level I plus five years post master's experience in a health care or social service agency. 1+ year of providing care to employees strongly preferred.
Degrees, Licensures, Certifications
Level I and Level II Current licensure as a licensed clinical social worker (LCSW) by the NC Social Work Certification and Licensure Board.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
